Privacy Policy

How ICM GELATO LLC collects, uses, and protects your information.

Last Updated: July 18, 2025

1. Introduction

ICM GELATO LLC ("we," "us," "our," or "the Company") is committed to protecting the privacy of individuals who visit our website, use our services, or otherwise interact with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://www.icmgelato.shop (the "Site") or engage with our services.

By accessing or using our Site and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the practices described herein, please do not access or use our Site or services.

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

2. Information We Collect

We may collect several types of information from and about users of our Site and services, including but not limited to:

2.1 Personal Information You Provide to Us

When you fill out a contact form, request a consultation, subscribe to our newsletter, apply for a position, or otherwise communicate with us, we may collect personal information that identifies you as an individual, such as:

  • Contact Data: Full name, email address, phone number, and mailing address.
  • Professional Data: Company name, job title, industry, and professional background.
  • Communication Data: Records of correspondence, messages, inquiries, and feedback you send to us.
  • Transactional Data: Billing and payment information, purchase history, and service engagement details.

2.2 Information Collected Automatically

When you visit our Site, certain information may be collected automatically through cookies, web beacons, and other tracking technologies, including:

  • Device and Browser Information: IP address, browser type and version, operating system, device type, and screen resolution.
  • Usage Data: Pages visited, time spent on pages, clickstream data, referral URLs, and navigation patterns.
  • Analytics Data: Aggregated and anonymized data about Site traffic and user behavior collected through third-party analytics providers.

2.3 Information from Third Parties

We may receive information about you from third-party sources, such as business partners, publicly available databases, social media platforms (when you interact with us through those platforms), and service providers who help us verify identities or prevent fraud.

3. How We Use Your Information

We use the information we collect for the following legitimate business purposes:

  • To Provide and Improve Services: To deliver the services you request, process transactions, manage accounts, and improve the quality and functionality of our offerings.
  • To Communicate with You: To respond to your inquiries, provide customer support, send service-related announcements, and share updates about our services, promotions, and events (subject to your communication preferences).
  • To Personalize Your Experience: To tailor content and recommendations based on your interests and usage patterns.
  • To Maintain Security: To detect, prevent, and address technical issues, fraud, unauthorized access, and other security threats.
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
  • To Perform Analytics and Research: To analyze trends, measure the effectiveness of our marketing, conduct research, and generate aggregated insights that help us improve our business.

4. Legal Bases for Processing (GDPR / EEA Users)

If you are located in the European Economic Area (EEA), we process your personal information based on the following legal grounds:

  • Consent: Where you have given us explicit consent to process your data for a specific purpose.
  • Contractual Necessity: Where processing is necessary to fulfill a contract with you or to take steps at your request before entering into a contract.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party), provided your fundamental rights and freedoms do not override those interests. Our legitimate interests include improving our services, ensuring network and information security, and marketing our offerings.

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who perform services on our behalf, such as hosting, analytics, payment processing, email delivery, and customer relationship management. These providers are contractually obligated to protect your data and use it only for the specified purposes.
  • Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.
  • Legal Requirements: When required by law, court order, subpoena, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or to respond to a government request.
  • With Your Consent: With your explicit consent or at your direction.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small text files stored on your device by your web browser.

Types of cookies we use:

  • Essential Cookies: Required for the basic functionality of the Site, such as maintaining session state and security. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors interact with the Site by collecting and reporting anonymous information.
  • Functional Cookies: Remember your preferences and settings to provide a more personalized experience.
  • Marketing Cookies: Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns (where applicable).

You can control and manage cookies in your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the Site.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the applicable legal or contractual obligations.

When we no longer need your personal information, we will securely delete or anonymize it. In some circumstances, we may retain your information for longer periods where required by law, for legitimate business purposes (such as fraud prevention), or for the establishment, exercise, or defense of legal claims.

8. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit (TLS/SSL) and at rest where appropriate;
  • Access controls, multi-factor authentication, and role-based permissions;
  • Regular security assessments, vulnerability scanning, and penetration testing;
  • Employee training on data protection and information security best practices;
  • Incident response procedures to address potential data breaches promptly.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you provide your information at your own risk.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Deletion ("Right to be Forgotten"): Request deletion of your personal information, subject to certain exceptions.
  • Right to Restrict Processing: Request that we restrict the processing of your data under certain circumstances.
  • Right to Data Portability: Request that we transfer your data to another controller in a structured, commonly used, machine-readable format.
  • Right to Object: Object to the processing of your data for direct marketing purposes or on grounds relating to your particular situation.
  • Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal.
  • Right to Opt Out of Sale/Sharing (California Residents): As defined under the California Consumer Privacy Act (CCPA), you have the right to opt out of the sale or sharing of your personal information. We do not sell your personal information.

To exercise any of these rights, please contact us using the information provided in Section 13. We will respond to your request within the time frame required by applicable law. We may need to verify your identity before processing your request.

10. Third-Party Links and Services

Our Site and services may contain links to third-party websites, plugins, or applications that are not owned or controlled by ICM GELATO LLC. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit or services you use.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information promptly. If you believe that a child has provided us with personal data, please contact us immediately.

12. Do Not Track Signals

Our Site does not currently respond to "Do Not Track" (DNT) signals sent by web browsers, as there is no uniform industry standard for interpreting such signals. Once an industry-wide standard for DNT is established, we will reevaluate our approach and update this Privacy Policy accordingly.

In the meantime, you can control the collection of certain data through your browser settings, cookie consent preferences, and by using privacy-enhancing tools such as ad blockers and tracking protection features.

13. California Privacy Rights

Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the following additional rights regarding their personal information:

  • Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business purpose for collecting the information, and the categories of third parties with whom we share the information.
  • Right to Delete: You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (e.g., to complete a transaction, detect security incidents, comply with legal obligations, or exercise free speech rights).
  • Right to Correct: You have the right to request correction of inaccurate personal information that we maintain about you.
  • Right to Opt Out: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. ICM GELATO LLC does not sell your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights, including by denying services, charging different prices, or providing a different level of service.

To exercise your California privacy rights, please submit a verifiable consumer request by contacting us at the email or phone number provided in the Contact Information section below. We will confirm receipt of your request within ten (10) business days and respond substantively within forty-five (45) days. We may need to verify your identity before processing your request, which may require matching information you provide with information we already have on file.

14. Nevada Privacy Rights

Under Nevada law (NRS 603A), Nevada residents have the right to opt out of the sale of their personal information. ICM GELATO LLC does not sell personal information as defined under Nevada law. However, if you would like to submit a request regarding the sale of your data, please contact us using the information below.

15. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your own, including the United States, where our servers and service providers are located. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer your data internationally, we implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, or rely on adequacy decisions for certain countries, to ensure your data receives an adequate level of protection. We also maintain data processing agreements with our service providers that require them to protect your data in accordance with applicable data protection laws.

16. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you would like to exercise any of your rights, please contact us at:

ICM GELATO LLC
9969 LAGO DE COCO AVE
LAS VEGAS, OH 89148
Email: support@icmgelato.shop
Phone: +1 (573) 746-4418

17. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you by posting the updated policy on this page and updating the "Last Updated" date at the top. In some cases, we may provide additional notice (such as adding a statement to our website or sending you an email notification). We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Your continued use of our Site or services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.